If you're working on a machine that may still have old Service Center files existing beneath the from older activations, it's possible they could be interfering with Native Access. It has since been discontinued and replaced by Native Access. You've previously activated the product with Service Center (discontinued) and some of its older activation files are conflicting with Native Access.īefore Native Access was around, activation was handled with a tool called Service Center. If you are using Windows 7 / 8 / 10 or macOS 10.12 (or higher), please use the current version of Native Access to automatically install the appropriate KONTAKT version. Legacy installers for Kontakt Player on older Mac operating systems (OS X 10.9–10.12) are available here. To successfully activate with Native Access, you must be using Kontakt Player 5.6.8 or above. You're using an older version of Kontakt Player that doesn't recognize the more current mode of activation in Native Access. DO NOT create a new Native Instruments account. If you no longer have access to the email address to which you originally registered the product, you will need to contact Tapspace Support. If you don't remember your Native Instruments account or password, reset your password using the ' Forgot Password?' link. The Native Instruments account you've tried to activate with is not the same account your library was originally activated with. If you've never activated the product, follow the installation/activation instructions here. Log into Native Access with your existing Native Instruments account, and you should see your product listed. on a former computer), your product's serial number is already tied to your Native Instruments account. If you've previously activated the product (i.e. The product is not activated in Native Access See below for steps to take regarding any of these scenarios. You've previously activated the product with Service Center (discontinued) and some of its older activation files are conflicting with Native Access.You're using an older version of Kontakt Player that doesn't recognize the more current mode of activation in Native Access.The Native Instruments account you've tried to activate with is not the same account your library was originally activated with.The product is not activated in Native Access.There are a few reasons your Kontakt Player library (like Virtual Drumline) could get stuck in 'Demo' mode.

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